Responsible Gaming
Gaming Should Be Entertainment
At Dynasty Bristol, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling should only be done with money you can afford to lose, and it should never be seen as a source of income.
We are committed to promoting responsible gaming practices and supporting our players in making informed choices.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to use our services. We take age verification seriously and conduct rigorous checks to ensure all players meet these requirements.
If you are under the legal age, please do not attempt to register or gamble on our platform.
Warning Signs of Problem Gambling
It's important to recognise the early signs of problem gambling. If you experience any of the following, please seek help immediately:
- Chasing losses by gambling more to recover money you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activity from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other negative emotions
- Neglecting work, school, or personal responsibilities due to gambling
- Borrowing money or going into debt to finance gambling
- Experiencing irritability or mood changes when unable to gamble
- Unsuccessful attempts to reduce or control gambling
- Damaged relationships due to gambling activities
- Feeling a need to gamble with increasingly larger amounts to achieve excitement
Self-Help Tools & Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you can lose during a set period
- Reality Checks: Regular reminders during gaming sessions to help you stay aware of time and money spent
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel you need a break
To access these tools, please visit your account settings or contact our support team.
Support & Help Resources
If you are struggling with gambling, professional help is available. Please reach out to one of the following organisations:
United Kingdom
- GamCare: www.gamcare.org.uk — Free, confidential support and counselling for problem gamblers
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
- National Problem Gambling Clinic: Specialist NHS treatment service offering cognitive behavioural therapy
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
- Germany - Bundeszentrale für gesundheitliche Aufklärung: Information and support for problem gambling
If You Need Help
Don't suffer in silence. If you believe you or someone you know has a problem with gambling, please reach out for support immediately. There is no shame in seeking help, and professional support services are available to assist you.
Contact GamCare on 0808 8020 133 (free and confidential) or visit www.gamcare.org.uk for support.
Remember: Recovery is possible, and help is available.